Analysis of Strategy to Improve the Quality of "the Last Kilometer" Distribution Service


  • Guangqian Xin Business School, Shandong University of Technology Zibo, China



Electronic Commerce, the Last Kilometer, Distribution


Due to the rise of modern online shopping, it has become an important force to promote the development of e-commerce. E-commerce is growing rapidly, the volume of express delivery business has increased , the quality of "last kilometer" delivery service is particularly important. In this paper, analytic hierarchy process (AHP) is used to find out the main factors of affecting the quality of delivery service in the "last kilometer ", so as to put forward the strategy of improving the quality of distribution service.


Ren Xiaocui. Research on the "Last Mile" Distribution Strategy of College Express Delivery Based on Shared Logistics [J].Fortune Today (Chinese Intellectual Property Rights), 2020, (01): 60.

Wang Ru, Mou Weizhe, Liu Min, Song Yiping, Xuan Lingna.Research on Logistics Distribution Problem Based on Campus Last Kilometer [J]. Northern Economy and Trade,2018,(12):75-77.

Zhan Bin, Gu Ziqi, Li Yang. Research on Optimization of "Last Kilometre" Distribution Mode of E-commerce Logistics under the Background of "Internet +" [J].Logistics technology, 2016, (01):1-411.

Lu Huanhuan, Yan Shaoqing. Analysis of the "Last Mile" Distribution Problem of E-Commerce Based on Co-distribution [J].Logistics technology, 2013, (10):116-118.

Zheng Di. Research on the Cost of "Last Kilometer" Distribution Mode of E-commerce Logistics [J]. Logistics Science and Technology, 2015, (09):139-1.




How to Cite

Xin, G. . (2021). Analysis of Strategy to Improve the Quality of "the Last Kilometer" Distribution Service. Asian Journal of Education and E-Learning, 9(1).