Role of Professional Variables in the Job Satisfaction of Nurses Working in the private Hospitals in Chennai

Authors

  • Prasanna Ganesan Research Scholar, Department of Management studies, Sathyabama University, Jeppiar Nagar, OMR, Chennai
  • S. S. Rau

Keywords:

Dissatisfaction- Positive measures-Quality of services-Health care industry- Customer.

Abstract

Job satisfaction represents a combination of positive or negative feelings that workers have towards their work. Meanwhile, when a worker employed in a business organization, brings with it the needs, desires and experiences which determinates expectations that he has dismissed. Job satisfaction represents the extent to which expectations are and match the real awards. Job satisfaction is closely linked to that individual's behaviour in the work place (Davis et al.,1985). Herzberg’s Two Factor Theory is probably the most often cited point of view. In fact the main idea is that employees in their work environment are under the influence of factors that cause job satisfaction and factors that cause job dissatisfaction. Therefore all factors that have derived from a large empirical research and divided in factors that cause job satisfaction (motivators) and factors that cause job dissatisfaction (hygiene factors).

 

The present study is focused on assessing the role of professional variables on the job satisfaction of nurses of private hospitals in Chennai city. The results state that there is a highly significant and moderately significant impact of the professional variables on the job satisfaction of the nurses in the private hospitals in the sample area. It is necessary to create professional environment and positive motivated measures to enhance the satisfaction of the nurses and there by a customer satisfaction through quality services in the hospitals.

 

References

• Agho AO, Mueller CW, Price JL. Determinants of employee job satisfaction: an empirical test of a causal model. Hum Relations. 1993;46(8):1007-1027.

• Blegen, M. A. (1993). Nurses' job satisfaction: a meta-analysis of related variables. Nursing Research, 42(1), 36-41.

• Buchan, J (2004): Commentary. Nurse workforce planning in the UK: policies and impact. Journal o f Nursing Management 12:388-392.

• Dawes, (2004), “Job satisfactionâ€, In M. Hersen & J.C. Thomas (Eds.) Comprehensive Handbook of Psychological Assessment: Vol. 4, pp: 470-481. Hoboken, N.J.: John Wiley & Sons.

• Ewen, R.B. (1964). Some determinants of job satisfaction: A study of the generalisability of Herzberg’s theory. Journal of Applied Psychology, 48, 161-163.

• Felce, D., & Perry, J. (1995). Quality of life: Its definition and measurement. Research in Developmental Disabilities, 16, 51-74.

• Fried, Y., & Ferris, G.R. (1987). The validity of the Job Characteristics Model: A review and meta-analysis. Personnel Psychology, 40, 287-322.

• Ganster, D.C., & Fusilier, M.R. (1989), Control in the workplace, In C.L. Cooper., & I. Robertson (Eds.) International Review of Industrial and Organizational Psychology. (pp. 235-280). London: John Wiley

• Ganster, D.C., Dwyer, D.J., & Fox, M.L. (2001), Explaining employees’ health care costs: A prospective examination of stressful job demands, personal control, and physiological reactivity. Journal of Applied Psychology, 86, 954-964.

• Gardner, G. (1977). Is there a valid test of Herzberg’s two-factor theory? Journal of Occupational Psychology, 50, 197-204.

• Gaziel, H.H. (1989), Determinants of perceived deficiency of autonomy among elementary school administrators. Social Behavior and Personality, 17, 57-66.

• Herzberg, H. F. (1976). Motivation-Hygiene Profiles, p. 20

• Leung, K. (1997). Relationships among satisfaction, commitment and performance: A group level analysis, Applied Psychology: An International Review, 46, 199-205.

• Leung, T., Siu, O., & Spector, P.E. (2000), Faculty stressors, job satisfaction and psychological distress among university teachers in Hong Kong: The role of locus of control. International Journal of Stress Management, 7, 121-138

• Ma, X., & MacMillan, R.B. (1999), Influences of workplace conditions on teachers job satisfaction. Journal of Educational Research, 93, 39-47.

• Melamed, S., Kushnir, T., & Meir, E.I. (1991), Attentuating the impact of job demands: Additive and interactive effects of perceived control and social support. Journal of Vocational Behavior, 39, 40-53.

• Ouzouni C.(2005) An exploratory study of the factors causing stress to the nursing staff of short term psychiatric units. Nosileftiki 2005, 44 (3), 355-363.

• Parsons, M.B. (1998), A review of procedural acceptability in organizational behavior management. Journal of Organizational Behavior Management, 18, 173-190.

• Pritchard, R.D., & Sanders, M.S. (1973), The influence of valence, instrumentality, and expectancy on effort and performance. Journal of Applied Psychology, 57, 55-60.

• Rodriguez, I., Bravo, M.J., Peiro, J.M., & Schaufeli, W. (2001), The demands-control-support model, locus of control and job dissatisfaction: a longitudinal study. Work and Stress, 15, 97-114.

• Siu O. Predictors of job satisfaction and absenteeism in two samples of Hong Kong nurses. J Adv Nurs. 2002;40(2):218-229.

• Tang, JH 2003: Evidence-based protocol: nurse retention, Journal of Gerontological Nursing. 29 (3): 5-14.

• Ulrich C, O’Donnell P, Taylor C, Farrar A, Danis M, Grady C. Ethical climate, ethic stress, and the job satisfaction of nurses and social workers in the United States. Soc Sci Med. 2007;65(8):1708-1719.

Downloads

Published

2014-10-15

How to Cite

Ganesan, P., & Rau, S. S. (2014). Role of Professional Variables in the Job Satisfaction of Nurses Working in the private Hospitals in Chennai. Asian Journal of Business and Management, 2(5). Retrieved from https://www.ajouronline.com/index.php/AJBM/article/view/1706