Application of Balanced Score Card (BSC), Strategy Map and Key Performance Indicators (KPI) -for an Engineering college in Oman

Authors

  • Ilango Sivaraman Ph.D Scholar( Jain University, Bangalore) Caledonian College of Engineering,Muscat, Sultanate of Oman
  • Ahmed Al Bulushi Caledonian College of Engineering
  • D. H. Rao Visvesvaraya Technological University

Keywords:

Key performance Indicators (KPIs) provide parameters for measuring the quality and standards of performance for any organization. For educational institutes, performance measurement becomes more complex as the stakeholders pan from students/parents to sta

Abstract

Key performance Indicators (KPIs) provide parameters for measuring the quality and standards of performance for any organization. For educational institutes, performance measurement becomes more complex as the stakeholders pan from students/parents to staff, management the employers and includes even the proximate society.

The identification and selection of KPIs, therefore, should be preceded by setting of Goals and Strategies by the Management of the college/University. Further, careful consideration in applying the concepts of Balanced Score Card(BSC) and Strategy Map are of critical importance so that  the final structure of KPIs become meaningful and meets the expectations of the stakeholders.

In this paper, the concepts BSC and Strategy Map are applied to an Engineering College in the Sultanate of Oman and the selection of KPIs are illustrated with examples.

 

 

References

Borko, H. (2004). Professional Development and Teacher Learning: Mapping the Terrain. Educational Researcher.

Dhar, A. (2013). Only one Indian institute in the top 500 world universities. Chennai: The Hindu.

Ferris, M. (1992). A contractual approach to higher education performance :With Australia. Higher Education, 24, 503-516.

Nefstead, E. a. (2006). Creating An Excel-Based Balanced Scorecard to measure the performance of colleges of Agriculture. American Agricultural Economics Association. Long Beach, California: American Agricultural Economics Association.

Shugan, S. (2004). Consulting,Research and Consulting Research. Marketing Science, 173-179.

]Verghese.N.V. (2004). Incentives and Institutional Changes in Higher Education. Higher education Management and Policy, 27-40.

Welch, R. (1997). The Participating Professor: The internationalization of the academic profession. Higher Education, 323-345.

Young.A, a. M. (2010). Using Strategy Maps to Support Strategicplanning and decision makinh in higher education. Australasian Association for Institutional Research Inc.

Downloads

Published

2014-02-15

How to Cite

Sivaraman, I., Al Bulushi, A., & Rao, D. H. (2014). Application of Balanced Score Card (BSC), Strategy Map and Key Performance Indicators (KPI) -for an Engineering college in Oman. Asian Journal of Education and E-Learning, 2(1). Retrieved from https://www.ajouronline.com/index.php/AJEEL/article/view/974

Issue

Vol. 2 No. 1 (2014): February 2014

Section

Articles

License

  • Papers must be submitted on the understanding that they have not been published elsewhere (except in the form of an abstract or as part of a published lecture, review, or thesis) and are not currently under consideration by another journal published by any other publisher.
  • It is also the authors responsibility to ensure that the articles emanating from a particular source are submitted with the necessary approval.
  • The authors warrant that the paper is original and that he/she is the author of the paper, except for material that is clearly identified as to its original source, with permission notices from the copyright owners where required.
  • The authors ensure that all the references carefully and they are accurate in the text as well as in the list of references (and vice versa).
  • Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Attribution-NonCommercial 4.0 International that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
  • Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  • Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
  • The journal/publisher is not responsible for subsequent uses of the work. It is the author's responsibility to bring an infringement action if so desired by the author.